A smooth move‑in starts with three steps you complete before you lift a box: set up connectivity, activate access apps, and finish onboarding. Test Wi‑Fi, sign in to the tools you use on site, and save your checklist offline. Install the access app for contactless entry and confirm permissions for gates, doors, lifts, and your unit alarm. Upload ID, sign the agreement, and select insurance so keys and codes work on day one. Map the route from the loading bay to your unit and plan your layout with a clear aisle. This Spacebox Self Storage move‑in checklist keeps day one simple and protects your items.

Connectivity: set up before you arrive

• Wi‑Fi test: confirm free Wi‑Fi availability and run a quick signal check at the unit door; if you need a private network, plan tethering for phones or tablets.
• App logins: sign into the inventory, camera, and checklist apps on your phone and a backup device; enable auto‑upload to your cloud folder.
• Power readiness: if your unit has power, bring a surge‑protected extension lead; label chargers, so helpers do not mix them up.
• Offline backups: save your move‑in list, layout sketch, and insurance docs offline in case mobile data drops during loading.
• Shared workspace: create a shared note that lists tasks, box numbers, codes, and access hours so everyone follows the same plan.
• Day‑one test: block the first 10 minutes on site to test Wi‑Fi, app logins, and camera uploads before unloading begins.

Access app & security: go contactless

• Install and allow: install the access app used for smartphone entry; allow Bluetooth, location (while using), and notifications so doors respond fast.
• Gate and door dry‑run: test the main gate and building door before moving items; confirm your access window and any quiet hours.
• Unit alarm check: open and close your unit once; verify the alarm arms on exit and learn how to re‑arm if needed.
• Fallback method: store your PIN or fob code securely; keep a charged power bank in your vehicle for low‑battery days.
• Site rules: review CCTV coverage, loading bay rules, and lift etiquette; keep aisles clear and doors shut while sorting.
• Extended access: if you need 24‑hour access, request the upgrade before move‑in where T&Cs apply.

Onboarding tasks: paperwork and permissions

• Identity and agreement: upload ID and sign the storage agreement in the portal; confirm billing profile and renewal date.
• Insurance selection: accept included insurance or upload your own cover; if you waive, sign the declaration and list high‑value items for your records.
• Emergency contacts: add an alternative contact and keyholder with phone and email; note who can collect or access on your behalf.
• Locks and keys: bring a compatible padlock if needed; label keys, test the shackle fit, and keep a spare off‑site.
• Deliveries and acceptance: enable parcel acceptance in your account if you expect shipments; add carrier instructions for driver arrival and unit drop‑off rules.
• Contract flexibility: review flexible contract terms (no lock‑ins and no cancellation fees) and how to upgrade or downsize a unit when space needs change.

Unit planning: size, layout, and labelling

• Confirm dimensions: note the unit size in sq ft and height; bring shelf units or racking if you store tall items or many boxes.
• Draw a layout: place heavy items at floor level, fragile items up high, and keep a central access aisle; leave 10–20 cm from the back wall for airflow.
• Label for retrieval: label two sides of every box with room and contents; number boxes and maintain a simple index in your shared note.
• “Day‑one” zone: reserve the front area for tools, documents, and seasonal items you access often; avoid burying these under heavy loads.
• Floor protection: use pallets or risers if you store directly on the floor; improve airflow and reduce dust contact on cartons and textiles.
• Visual record: photograph the loaded unit and upload the image to your shared note; this speeds later retrieval and insurance checks.

Loading day: tools and flow

• Tools checklist: bring a knife, tape, marker, zip ties, stretch wrap, furniture blankets, gloves, and a head torch for low‑light corners.
• Moving kit: use on‑site trolleys for speed; where available, request forklift assistance with staff support per T&Cs for large palletised items.
• Staging plan: park near the unloading area, stack the first trolley with the heaviest items, and pre‑group box numbers for the first run.
• Placement sequence: load the largest items first to set your footprint, then numbered boxes by index, then lighter and fragile items last.
• Safety and etiquette: keep doors closed between trips, avoid blocking corridors or fire exits, and communicate lift use with nearby users.
• Exit routine: re‑arm your unit, check the latch, pull on the handle to confirm lock, and test your access app response on exit.

Daily access: hours and etiquette

• Access hours: confirm standard access (for example, morning to late evening) and any staffed reception hours; ask for extended access if needed.
• Noise control: keep noise low near other units; close doors softly and avoid leaving rollers open while you sort.
• Trolley discipline: return trolleys to their bay after use; do not leave them in aisles or lift lobbies.
• Waste rules: take packaging home or use designated disposal areas if provided; flatten cardboard to save space.
• Weekly check: inspect your unit weekly for temperature feel, dust, and any shift in stacked items or shelving; tighten straps if used.
• App updates: after phone OS updates, reopen the access app and confirm permissions so Bluetooth entry continues to work.

Account management: changes and upgrades

• Right‑sizing: review your fill rate monthly; request a move to a larger or smaller unit when availability allows.
• Billing hygiene: verify renewal dates and card details; download invoices and keep receipts for your records.
• Offers and rates: review price‑match or promotional terms if you extend your stay; check notice periods for changes.
• Add‑on services: request parcel acceptance and on‑site assistance in advance for bulky deliveries; share carrier ETAs.
• Security review: rotate padlock codes and update keyholders every quarter; document who holds fobs or codes.
• Exit plan: save cancellation steps and check the clean‑out policy; flexible contracts let you end or extend without fees.

How to test on day one (5‑minute drill)

• Connectivity: load your shared note and upload a test photo from the unit door.
• Access app: open the main door with your phone, then your unit; lock and re‑arm once.
• Layout: tape a floor outline for the central aisle; place the heaviest items first.
• Tools: stage knife, tape, markers, and blankets at the unit entrance.
• Record: take a quick “before” photo to compare after loading.

Quick checklist (save or print)

• Test Wi‑Fi, app logins, and power at the unit entrance.
• Install the access app; confirm hours, doors, lifts, and alarm re‑arm.
• Complete ID, insurance, agreement, and emergency contacts in the portal.
• Map layout, label both sides of boxes, and upload a unit photo.
• Use trolleys and request forklift support where available (T&Cs apply).
• Re‑arm the unit after each visit; review billing, size changes, and keyholders monthly.

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