Cold evenings, tight schedules, and last‑minute runs to storage make keys feel clumsy fast. You search pockets, wonder who has the spare, and worry whether a door is really locked when you leave. App‑based entry changes that pattern. Your phone becomes the key, and you decide who can open a gate or unit, when they can do it, and how long it lasts. With smart entry at Spacebox Self Storage, powered by Nokē technology, you use clear controls to set permissions, share access with the right people, and revoke safely in seconds. This guide shows how those steps work in daily life.

How app‑based entry replaces keys with your phone

• You download the storage access app and link it to your unit, so your phone unlocks gates and doors through Bluetooth instead of metal keys or padlocks.
• The app shows which doors you can open, such as the main entrance, lifts, and your storage unit, so you always know where your access applies.
• You tap once to unlock when you stand near the door; the system checks your identity and permissions in the background before the lock opens.
• If you lose your phone, you sign in from another device or call the site team so they can secure your account and help you regain access.

Setting permissions: who can access, where, and when

• You decide which people need entry to your storage unit, such as family, staff, or contractors, and set them up as authorised users inside the app.
• For each person, you choose which doors they can open, so a helper can access your unit but not other areas of the facility.
• You can set time‑based rules, such as access only during standard opening hours or for a set date range, to match deliveries, moves, or shift times.
• Spacebox and Nokē keep a clear link between your account and your permissions, so you always see who has access and can adjust rules without new keys or locks.

Digital key sharing: simple access for family and teams

• When you need someone else to visit your unit, you send a digital key from your app to their phone, rather than hand over a physical key.
• The invite arrives as a secure link or in‑app notification; once accepted, the new user sees the same doors you chose for them under their own login.
• You can set a start and end time for the digital key, so a friend can help on moving day or a contractor can collect stock within a fixed window.
• Digital key sharing suits families who share one unit and small businesses that need staff to visit storage without waiting for a manager to arrive with keys.

Activity logs: know who enters and when

• Each unlock creates an entry in the activity log, showing the door, date, time, and authorised user, so you can review actual access events.
• You can scroll through recent entries in the app to confirm that a delivery took place, a team member locked up, or nobody visited overnight.
• If something looks unusual, such as unexpected access at a late hour, you can speak to the Spacebox team and review CCTV or storage alarms around that time.
• Activity logs help you answer simple questions quickly, like “did I actually lock the unit yesterday?” without driving back to the site.

Revoking access: remove digital keys in seconds

• When a job ends or you no longer want someone to enter, you open the user list in the app and remove their digital key instead of changing locks.
• Revoking access takes effect straight away, so a phone that used to open the lock no longer works at the gate or unit door.
• You can revoke and reissue keys as needs change, such as when staff join or leave, or when a friend finishes helping you move.
• This control reduces the risk that old keys float around in drawers or bags, because you do not need metal keys at all.

Security benefits of app‑based entry at Spacebox

• Smart locks on each unit door link to the Nokē system, so only authorised phones and codes can open them; this supports both security and convenience.
• Individually alarmed units at Spacebox tie into the access control system, so alarms combine with logs to show which user was present at a given time.
• CCTV and intruder detection around gates and corridors work alongside app‑based entry, adding visual records to digital access records.
• Spacebox works with the Self Storage Association UK and Janus to follow current security standards, so the app‑based model fits within a broader safety framework.

Everyday scenarios: how customers use app‑based entry

• A family with one storage unit shares digital keys with two adults; both can visit at different times, and either can temporarily add a key for a relative who helps with a move.
• A small online shop uses a Spacebox unit for stock; the owner gives staff weekday daytime access only, so no one can open the unit late at night by accident.
• A tradesperson stores tools and materials and shares a weekend key with a colleague; after the job, they revoke access on Sunday evening from their phone.
• A customer who worries about whether they locked up checks the app’s activity log and sees their last close event, which saves an unnecessary journey.

How to get started with app‑based entry at Spacebox

• Confirm that your Spacebox Self Storage site uses Nokē smart entry on unit doors and main access points.
• After you sign your storage agreement, download the recommended app and log in with the credentials the team shares.
• Follow the step‑by‑step prompts in the app to set up your first unlock, then add trusted users if you want to share access.
• Save the support number or email so you can contact the Spacebox team with any questions about permissions, logs, or device changes.

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